Transform the digital experience by launching a modern website that easily evolves to meet the changing needs of your community.
Is your organization ready to meet residents’ evolving needs and expectations? OpenCities empowers local governments of all sizes to provide efficient digital interactions. With innovative, engaging, and easy-to-use website tools, OpenCities is helping governments serve better — from the launch of a website well into the future.
Is your organization ready to meet residents’ evolving needs and expectations? OpenCities empowers local governments of all sizes to provide efficient digital interactions. With innovative, engaging, and easy-to-use website tools, OpenCities is helping governments serve better — from the launch of a website well into the future.
Connect people to information and services without needing to understand complex government structure or language.
Use website visitor data and insights to discover and sportlight user "top tasks" and highlight related information.
Benefit from a purpose-built for government search engine that simplifies government terms and finds the information users are seeking.
Empower organization-wide content creation with a low-code/no-code platform that includes flexible design, as well as content templates and tools.
E-Government helps to transform the way municipalities operate and interact with their residents. With our broad offering of local government software and services, we meet all the complex needs of the public sector, whether it’s improving communication with the public or streamlining back-office workflows. With City360, agencies can automate manual workflows, enhance civic engagement, and reduce costs.
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Get specific input about resident satisfation with your service immediately after a service has been provided and over time.
Track conversations about various city services to identify themes, concerns, and needs.
Consult -time results and live satisfaction scores to identify specific serices in need of improvement
Articial intelligence algorithms automatically surface meaningful insights.
check in your 360 ํ Dashboard to identify low-ranking services and driver of dissatisfaction.
Professional Services and Customer Success teams for additional insights and support on action plana and intervention designs
Communicate about new service improvement and interventions and collect feedback. Gather the feedback, pinpoint takeaways, and submit relevant findings to council, department heads, and elected offcials.
Generate and publish social media posts and press releases about new or improved service
Create a centralized hub for residents to stay up to date on recent developments and instructions related to new interventions and programs.
Stay tuned to evolving conversations around new initiatives, address emerging needs and concerns, and track changes in sentment.
Determine the effectiveness of your interventions with updated satisfaction scores.
Deploy recurring or one-off surveys asking for feedback about services and specific improvements.
Easy-to-use, integrated government technology solutions built to enable one-stop, personalized digital experiences.
World-class protection designed to safeguard systems and infrastructure, including the personal privacy of individuals.
Industry-leading retention rate and the highest level of service with 24/7/365 support and knowledge management team.
Uniquely leveraging custom community-level data best practices to optimize unmet needs and improve the civic experience.