E-Government
Solutions
Transform the digital experience by launching a modern website that easily evolves to meet the changing needs of your community.
Helping
governments serve better
Is your organization ready to meet residents’ evolving needs and expectations? OpenCities empowers local governments of all sizes to provide efficient digital interactions. With innovative, engaging, and easy-to-use website tools, OpenCities is helping governments serve better — from the launch of a website well into the future.
Helping governments serve better
Is your organization ready to meet residents’ evolving needs and expectations? OpenCities empowers local governments of all sizes to provide efficient digital interactions. With innovative, engaging, and easy-to-use website tools, OpenCities is helping governments serve better — from the launch of a website well into the future.
Modernize your
City
Provide an unmatched user experience by simplifying government information and effectively connecting residents to the content they need.
Connect people to information and services without needing to understand complex government structure or language.
Use website visitor data and insights to discover and sportlight user "top tasks" and highlight related information.
Benefit from a purpose-built for government search engine that simplifies government terms and finds the information users are seeking.
Empower organization-wide content creation with a low-code/no-code platform that includes flexible design, as well as content templates and tools.
Explore Our Software for Government
E-Government helps to transform the way municipalities operate and interact with their residents. With our broad offering of local government software and services, we meet all the complex needs of the public sector, whether it’s improving communication with the public or streamlining back-office workflows. With City360, agencies can automate manual workflows, enhance civic engagement, and reduce costs.
Research & Identify
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Surveys
Get specific input about resident satisfation with your service immediately after a service has been provided and over time.
Organic
Track conversations about various city services to identify themes, concerns, and needs.
Analyze & Strategize
Consult -time results and live satisfaction scores to identify specific serices in need of improvement
Leading-edge AI
Articial intelligence algorithms automatically surface meaningful insights.
Live Dashboard
check in your 360 ํ Dashboard to identify low-ranking services and driver of dissatisfaction.
Expert Insights
Professional Services and Customer Success teams for additional insights and support on action plana and intervention designs
Inform & Gather
Communicate about new service improvement and interventions and collect feedback. Gather the feedback, pinpoint takeaways, and submit relevant findings to council, department heads, and elected offcials.
Publish
Generate and publish social media posts and press releases about new or improved service
Engage
Create a centralized hub for residents to stay up to date on recent developments and instructions related to new interventions and programs.
Organic
Stay tuned to evolving conversations around new initiatives, address emerging needs and concerns, and track changes in sentment.
Measure & Assess
Determine the effectiveness of your interventions with updated satisfaction scores.
E-Government Tools :
Surveys
Deploy recurring or one-off surveys asking for feedback about services and specific improvements.
Benefits of OpenCities
With a simple, population-based subscription model and minimal website set-up time, OpenCities empowers local governments of all sizes to provide efficient digital customer experiences.
OpenCities provides tools that allow customers to easily monitor website efficacy and ease of use. Enable page level feedback to allow user comments, include value questions on forms, or launch surveys to gather broader website data — all of which can help identify opportunities for improvement.
Our security expands well beyond a reputable datacenter. Because Granicus works with all levels of government, including federal, our security benchmarks are extremely high. Security experts, supported with best-in-class security measures, guide platform development, support our customers, and ensure that your data remains protected and secure.
E-Government Technology Solutions
One-Stop
Full Suites of Products
Easy-to-use, integrated government technology solutions built to enable one-stop, personalized digital experiences.
Trusted
Leader in Compliance
World-class protection designed to safeguard systems and infrastructure, including the personal privacy of individuals.
Always-on
Award-Winning Support
Industry-leading retention rate and the highest level of service with 24/7/365 support and knowledge management team.
Data-Driven
Measured Satisfaction
Uniquely leveraging custom community-level data best practices to optimize unmet needs and improve the civic experience.
