E-Government

Solutions

Transform the digital experience by launching a modern website that easily evolves to meet the changing needs of your community. 

Create a digital frontdoor to government
Use a proven, pragmatic design process to launch a beautiful, easy-to-use website that works for every resident. Both now and in the future
Click Here
Maximize content performance
Support dogotal's self-service and reduce traffic and phone calls through intuitive, easy-to-use website tools and templates that help residents find what they're looking for first.
Click Here
Empower organizational-wide content creation
With a low-code/no-code platform that includes flexible design and content templates, employees across departments can easily curate and publish content, while ensuring a consisten brand and voice eith custom approval processes.
Click Here
Deliver data-driven, resident-focused expriences
utilize robust website analytics to inform design and content updates and enhancements
Click Here
Previous slide
Next slide

Helping

governments serve better

Is your organization ready to meet residents’ evolving needs and expectations? OpenCities empowers local governments of all sizes to provide efficient digital interactions. With innovative, engaging, and easy-to-use website tools, OpenCities is helping governments serve better — from the launch of a website well into the future.

Helping governments serve better

Is your organization ready to meet residents’ evolving needs and expectations? OpenCities empowers local governments of all sizes to provide efficient digital interactions. With innovative, engaging, and easy-to-use website tools, OpenCities is helping governments serve better — from the launch of a website well into the future.

Modernize your

City

Provide an unmatched user experience by simplifying government information and effectively connecting residents to the content they need.

Connect people to information and services without needing to understand complex government structure or language.

Use website visitor data and insights to discover and sportlight user "top tasks" and highlight related information.

Benefit from a purpose-built for government search engine that simplifies government terms and finds the information users are seeking.

Empower organization-wide content creation with a low-code/no-code platform that includes flexible design, as well as content templates and tools.

Explore Our Software for Government

E-Government helps to transform the way municipalities operate and interact with their residents. With our broad offering of local government software and services, we meet all the complex needs of the public sector, whether it’s improving communication with the public or streamlining back-office workflows. With City360, agencies can automate manual workflows, enhance civic engagement, and reduce costs.

Research & Identify

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Surveys

Get specific input about resident satisfation with your service immediately after a service has been provided and over time.

Organic

Track conversations about various city services to identify themes, concerns, and needs.

Analyze & Strategize

Consult -time results and live satisfaction scores to identify specific serices in need of improvement

Leading-edge AI

Articial intelligence algorithms automatically surface meaningful insights.

Live Dashboard

check in your 360 ํ Dashboard to identify low-ranking services and driver of dissatisfaction.

Expert Insights

Professional Services and Customer Success teams for additional insights and support on action plana and intervention designs

Inform & Gather

Communicate about new service improvement and interventions and collect feedback. Gather the feedback, pinpoint takeaways, and submit relevant findings to council, department heads, and elected offcials.

Publish

Generate and publish social media posts and press releases about new or improved service

Engage

Create a centralized hub for residents to stay up to date on recent developments and instructions related to new interventions and programs.

Organic

Stay tuned to evolving conversations around new initiatives, address emerging needs and concerns, and track changes in sentment.

Measure & Assess

Determine the effectiveness of your interventions with updated satisfaction scores.

E-Government Tools :

Surveys

Deploy recurring or one-off surveys asking for feedback about services and specific improvements.

Benefits of OpenCities

With a simple, population-based subscription model and minimal website set-up time, OpenCities empowers local governments of all sizes to provide efficient digital customer experiences.

OpenCities provides tools that allow customers to easily monitor website efficacy and ease of use. Enable page level feedback to allow user comments, include value questions on forms, or launch surveys to gather broader website data — all of which can help identify opportunities for improvement.

Our security expands well beyond a reputable datacenter. Because Granicus works with all levels of government, including federal, our security benchmarks are extremely high. Security experts, supported with best-in-class security measures, guide platform development, support our customers, and ensure that your data remains protected and secure.

E-Government Technology Solutions

One-Stop

Full Suites of Products

Easy-to-use, integrated government technology solutions built to enable one-stop, personalized digital experiences.

Trusted

Leader in Compliance

World-class protection designed to safeguard systems and infrastructure, including the personal privacy of individuals.

Always-on

Award-Winning Support

Industry-leading retention rate and the highest level of service with 24/7/365 support and knowledge management team.

Data-Driven

Measured Satisfaction

Uniquely leveraging custom community-level data best practices to optimize unmet needs and improve the civic experience.

เครื่องมือที่แนะนำสำหรับหน่วยงานราชการ

icon 6 (13)
Social Listiening
Social Listiening from Facebook, Instagram, other Social Networks to listen what customer talk about us
icon 6 (14)
Improve Review Reduce Negative Review
icon 6 (16)
Community Page
Auto Post to Community Page
icon 6 (15)
Case Management
Case Management
Pop Up
Pop Up
icon 12(8)
Sentiment Analytic
icon 12(3)
Chatgpt
icon 12(2)
Car Counting